1. While ROXCII strives to maintain it’s 3-5 day average time-to-ship we make no guarantees and will accept no liability nor honour any claim towards ruminative action stemming from a longer than average time-to-ship. (Time-to-ship refers to the time period between the order placement and the handing of the product over to the carrier for transport.)
  2. ROXCII will ship to any physical address in the world. ROXCII will not ship to P.O. Boxes . Each package requires signature confirmation therefore timely delivery requires that the customer make themselves available for its reception.
  3. Every product shipped from ROXCII  is ensured up to the full purchase price. It is ROXCII responsibility to pursue any claim with the carrier. Please note that this is only applicable to the original shipment from ROXCII to the customer and not for subsequent shipments for returns or repair.
  4. ROXCII preferred carrier is UPS and all shipping will be competed through them unless otherwise specified. ROXCII shipping prices may vary with those of their carrier. ROXCII guarantees that the shipping cost will be accurately displayed for each purchase at the time of purchase from
  5. All build and ship times are counted in business days only and correspond with those of UPS our preferred carrier. ROXCII honors all holidays honored by our preferred carrier and follows a M-F work week.
  6. For information on returns  information please visit out  Returns Policy page.